Optical and Prescription Sunglasses with separate warranties for the lenses and frames. 

Lenses come with a 1 year Lens Warranty against defects or glazing service faults. 

Frames come with a 3 month warranty against manufacturing defects.

Damages caused by misuse or accident are not covered.  

The return postage is not covered under this warranty. to make a  warranty claim, please email admin[at]freshforpandas.com. 

We replace items if they are defective or damaged within the first 3 months of use. 

Exchange and Refunds are not permitted for custom glazed Prescription and Optical frames. 

To return your product, you should email us at admin@freshforpandas.com and we will tell you where to send your product.

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. .

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

If you are shipping an item over £50, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.