To apply for a return, simply enter your email used to place the order and 4 digit Order Number, which can be found on your original Order Confirmation Email. A returns number and returns address will be sent via email once approved.

We offer a 30 day returns policy for exchanges or store credit, or 14 day policy for refunds.

Prescription and Custom Glazed Eyewear comes with a 1 year limited warranty, more information can be found here.

Note, returns postage is not included unless the order is paid for via Paypal where the costs can be claimed back. Click here for info about the Paypal offering.